1. Introduction

imyme ("we", "our", or "us") operates the website imyme.app and the imyme website-builder platform (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights with respect to your data.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account data: name, email address, and password (hashed) when you register.
Billing data: payment method details handled by our payment processor (Razorpay / Stripe). We never store raw card numbers.
Usage data: pages visited, features used, IP address, browser type, and device information collected automatically via logs and analytics.
User-generated content: websites, pages, images, and other content you upload or create inside the platform.
Communications: messages you send to our support team.

3. How We Use Your Information

Provide, operate, and improve the Service.
Process payments and manage subscriptions.
Send transactional emails (invoices, OTPs, password resets).
Send product updates and marketing emails (you may opt out at any time).
Detect fraud, abuse, and security incidents.
Comply with legal obligations.

4. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; however, disabling certain cookies may affect functionality.

5. Data Sharing

We do not sell your personal data. We share data only with:

Service providers (cloud hosting, email delivery, analytics) under strict data-processing agreements.
Payment processors (Razorpay / Stripe) to complete transactions.
Law enforcement when required by applicable law or to protect our legal rights.

6. Data Retention

We retain your account data for as long as your account is active. After account deletion, we may retain anonymised data for analytical purposes and certain records for up to 5 years as required by tax and financial regulations.

7. Security

We implement industry-standard safeguards including TLS encryption in transit, encrypted storage, and access controls. No system is 100% secure; please use a strong, unique password for your account.

8. Your Rights

Depending on your jurisdiction you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, email us at [email protected].

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on the Service at least 14 days before the change takes effect.

11. Contact

Questions? Email us at [email protected] or visit our Contact page.